Teams that ask the right questions don't make the wrong hire
Our competency-based interview techniques training delivers a lasting uplift in the assessment quality of your HR and management teams — bringing 21 years of field experience into the classroom.
Most bad hires stem not from a shortage of candidates but from flawed assessment in the interview. A strong candidate is eliminated in a poor interview; a weak candidate is hired on the strength of a good presentation. This training systematically removes both of these errors.
Interview mastery in four modules
Designing the recruitment and talent acquisition process
A good interview is part of a well-designed process: defining the position profile, establishing the competency set and structuring the interview rounds — clarifying who measures what, and in which round.
Outcome: A company-specific interview process templateCompetency-based interview techniques and the STAR method
We move beyond "Tell us about yourself": the STAR (Situation-Task-Action-Result) technique that predicts future performance from past behaviour, competency-based question design, and probing practice.
Outcome: A role-specific competency question bankObjective assessment and a structured scoring system
Hiring is not done on a "gut feeling". Scoring scales based on behavioural indicators, calibration between interviewers, and the creation of comparable candidate reports.
Outcome: A standard assessment form and scaleManaging bias and the transformation of hiring through artificial intelligence
The halo effect, similarity bias, the first-impression trap... Recognising the cognitive biases that undermine decision quality and neutralising them through structured interviewing. The module concludes with hands-on, on-camera interview practice.
Outcome: Hands-on practice + individual feedbackHow does it work?
- On-site or online: The training is delivered at your premises or through online sessions, whichever you prefer.
- Cases tailored to your company: The exercises are built around real scenarios drawn from your own positions and industry.
- Who it is for: HR teams, line managers involved in hiring, and every decision-maker who takes part in the interview process.
- Lasting impact: The templates and forms remain within your organisation after the training, so your team continues to interview to the same standard.
Raise your team's interview quality
Share your number of participants and your objectives, and we will prepare a training proposal tailored to you.